All Products >

Categories

The Pico Neo 3 hand controller is not working?

What is needed:

  • Pico Neo 3 hand controller
  • Batteries
  • Pico Neo 3 Headset

If the Pico Neo 3 hand controller is not working, try the following steps: 

  • Ensure that the batteries are fully charged. If the battery levels are low, then replace them with new batteries. 
  • Make sure you restart both your Pico Neo 3 headset and your hand controller.
  • Make sure that the hand controller is not out of control distance, 10 meters (33 feet).

Power on the VR headset and do the following steps: 

  1. From the home screen, go to the controller icon, located at the bottom of the screen next to the battery percentage of the headset. 
  2. Using the Pico Neo 3 confirm button ( the big button on the right side), using the VR headset tracker, then click the confirm button in the controller ID section. 
  3. Follow the prompts to reset the hand controller to the VR headset.

By now, your Pico Neo 3 hand controller should be working properly. If the hand controller still does not work, contact VR Expert.

Was this article helpful?
0 0 of 0 found this article helpful.
The Pico Neo 3 hand controller is not working?

Leon

Head of the VR Expert Knowledge Base. With this platform I want to create a central hub where XR enthusiasts from all over the world can share their knowledge with each other. Let's take XR to the next level!

I have no sound or low volume on the Pico Neo 3
How to factory reset the Pico Neo 3 Link?

Comments

Any questions?

Couldn’t find what you were looking for?
Do not hesitate to contact us!

Get in touch

Missing a product?

Tell us which product you would like to see
in our Knowledge Base.

Request a product

FAQ

  • Why should I comment on an article?

    Through the comment function of the VR Expert Knowledge Base, users are able to share their thoughts and expertise with each other. For example, by commenting on articles, you can help others with any difficulties that may arise in connection with certain articles. You also help us to discover and correct possible errors in our articles more quickly.

  • How do I request a new Knowledge Base product?

    If you are missing a specific product on the VR Expert Knowledge Base, we would be very happy if you would share it with us using the request form provided for this.

  • How can I give feedback?

    You can leave comments and give feedback under all articles in the VR Expert Knowledge Base. If you would like to share general feedback with us, please feel free to contact us at any time.

  • What is the VR Expert Community?

    The VR Expert Community is a Discord server on which users from all over the world discuss and exchange information about topics in the field of virtual and augmented reality. In the various channels, both gamers and developers can find like-minded people and share their knowledge with each other. Join the Community now!

Top 10 users

  • 1. Mark K 4 comments
  • 2. Leon 3 comments
  • 3. Josh Bartok 1 comments
  • 4. Denis Gladys 1 comments
  • 5. Sina Beck 1 comments