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My Pico 4 (Enterprise) Wi-Fi streaming is not working

Follow these steps to troubleshoot and get Wi-Fi streaming working with your Pico 4 (Enterprise):

  • Make sure the computer and your Pico 4 (Enterprise) are connected to the same Wi-Fi network.
  • Confirm that your computer’s firewall does not block any connections.
  • Make sure the system’s network profile type is “Private”, not “Public”.
  • If you have antivirus or security software installed, try closing the software or adding the Pico Streaming Assistant to the whitelist.
  • Make sure you are in a simple network environment, and not connected to a large corporate local area network.
  • Try to close the Pico Streaming Assistant and SteamVR and reopen them.
  • Try to completely uninstall the antivirus software (some antivirus software still prohibits network connection even if it is closed).
  • Try to restart your computer.
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