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How to share a device or smart glass in Remote Eye?

In this article you will learn how to share a new device or smart glass in Remote Eye. This is useful if the Expert needs to share a device that is already registered to another Expert account.

What is needed:

  • Expert device (PC, MAC or tablet)
  • Active Wi-Fi connection

How to share a device or smart glass:

  1. Go to the Remote Eye web application and log in with your details.
  2. Search for the Operator device you want to share.
  3. Hover over it and press the info button to open the contact information.
  4. Click on the share button in the top right corner. The four-digit validation code will appear and is valid for 60 minutes.
  5. Send the validation code to the other Expert account. 
  6. The other Expert account can now use the code to add the device to his account. Please note: When adding the device on the other Expert account, the same name of the device shared needs to be entered as well.

You now know how to share a device or smart glass in Remote Eye.

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How to share a device or smart glass in Remote Eye?

Leon

Head of the VR Expert Knowledge Base. With this platform I want to create a central hub where XR enthusiasts from all over the world can share their knowledge with each other. Let's take XR to the next level!

What features can be used during Remote Eye calls?
How to start a call with Remote Eye as a Field Operator or Expert?

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