How to push updates to enrolled devices using PICO Business Device Manager?

Keeping your VR headset fleet updated is key to ensuring optimal performance, feature access, and security compliance. With PICO Business Device Manager, system updates can be deployed efficiently to multiple devices at once, saving time and reducing manual work.

Here, we walk you through how to manage and push operating system (ROM) updates across your organization’s PICO devices using the platform’s version management tools.

Step 1: Download the correct ROM files

Before you can deploy any updates, you first need to obtain the appropriate system version (ROM) files.

There are two ways to get the correct ROM files:

  • Download directly from the official PICO website
  • Request them from your PICO sales or support representative

Once you have the file, ensure it remains in its original format. Do not rename or unzip the file, as this may disrupt the deployment process.

Step 2: Upload the ROM to the platform

After downloading, log into your PICO Business Device Manager console and go to the “ROM Versions” section in the navigation menu.

From here:

  • Click “Add ROM”
  • Upload the ROM file directly from your computer
  • Fill in the required version details in the pop-up window
  • Click “Confirm” to complete the upload process

Important: The ROM file name must remain unchanged, and the file should remain compressed (in .zip format).

Step 3: Deploy the ROM to your devices

PICO Business Device Manager

With the ROM now uploaded, you’re ready to push the update to your devices.

  • Go to the “All Devices” page
  • Navigate to the “ROM Version” tab
  • Select “Custom” as the deployment method
  • Choose the specific ROM version you’d like to roll out
  • Click “Save & Deploy”

Once your devices come online, they will begin downloading the ROM file. The system update will be installed automatically the next time the headset is restarted.

Using PICO Business Device Manager, updating your headset fleet becomes a centralized and controlled process. Whether you’re managing ten devices or hundreds, version control through the platform ensures consistency, stability, and ease of maintenance, critical for any enterprise VR deployment.

If you’re deploying updates for the first time or planning a large-scale rollout, this tool simplifies the process from start to finish.

Discover all the PICO Business Device Manager features in our dedicated article about what are PICO Business Device Manager features. 

Click here if you want to try Pico Business Device Manager or get a tailored offer that fits your needs.

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yasmine

As a Content Marketer, my mission is to turn complex XR topics into clear, engaging stories that inform, inspire, and drive action. Whether it’s a use case, guide or blog article, I aim to highlight how immersive technology is transforming industries.

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