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How to invite a guest expert with Remote Eye?

In this article you will learn how to invite a guest expert in Remote Eye.

What is needed:

  • Expert device (PC, MAC or tablet)
  • Active Wi-Fi connection

How to invite a guest Expert from the main Expert account:

  1. During a call, click on the add button which is located on the right side of the video screen.
  2. A pop-up window with two different options will appear.
    1. If the Guest Expert is online and has the Operator’s device or smart glass added to his account, the option to call him will appear automatically.
    2. If the guest Expert doesn’t have an account, you can copy the URL that is displayed and share it with any external Expert to invite him to the call.

How to invite a guest Expert from the Operator’s device:

  1. In the bottom left corner of the Remote Eye home screen, click on the add expert button.
  2. You can now choose if you want to invite the guest expert via email or guest code.
    1. When choosing email, you’ll need to type in the guest expert’s email address. The application will then automatically send an invitation to the guest expert.
    2. If you choose to use the guest code, you will need to manually share the displayed URL and guest code with the guest expert.

You should now know how to invite a guest expert to your Remote Eye call. There is no limit to the number of Experts that can be connected to the same call. 

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