How does fleet management work in PICO Business Device Manager?

PICO Business Device Manager is a comprehensive online tool that helps businesses manage, configure, and supervise large numbers of PICO VR headsets from a central location. Whether overseeing a dozen devices or hundreds, the platform provides both remote and on-site controls, device grouping, custom setups, and efficient update options, streamlining enterprise VR operations at scale.

Device Controls

PICO Business Device Manager

Remote Controls

The platform allows managers to carry out critical actions on headsets from a distance. These include:

  • Reboot: Remotely restart selected headsets.
  • Shut Down: Power off the chosen devices without physical access.
  • Factory Reset: Clear all saved data, apps, and configuration settings. Devices must be charged to at least 40%. Devices remain visible in the console unless manually removed.
  • Wipe Data: Remove all configurations and content pushed via the platform. Affected headsets are then listed as “Ungrouped Devices.”
  • Live Monitoring: View a real-time feed of a headset’s screen. This feature is limited to one device at a time.

Local Controls

Beyond remote actions, the system also allows device-level changes:

  • Edit Device Details: Adjust device names and add descriptions to simplify organization.
  • Group Assignment: Assign ungrouped devices to specific groups, applying pre-configured settings.
  • Remove Devices: Eliminate devices from the platform. Admins can also choose to clear deployed content during this process.

Group Management

Device grouping improves organization and content distribution. Admins can:

  • Create Groups: Set up collections of headsets based on usage or location.
  • Edit Group Info: Update group details or assign device types.
  • Delete Groups: Disband groups and optionally remove their assigned content. Devices are returned to the ungrouped list

Home Screen Customization

There are three main layout modes to tailor the user interface.

Custom Home

Admins can use a provided template to build a tailored home screen:

  • Preview Area: View updates in real-time during setup.
  • App Integration: Add in-house, pre-installed, or third-party apps.
  • Shortcuts: Customize which tools appear in the dock.
  • Theme Settings: Modify background visuals, logos, and interface colors.
  • Security PIN: Restrict access to advanced settings using a dynamic or fixed PIN.

Users can always revert to the original PICO home via settings.

Kiosk Mode

This mode locks the headset to a single application:

  • Select an app (deployed, pre-installed, or third-party).
  • Confirm settings with “Save and Apply.” They will update once the device is online.

PICO Default Home

Use the native PICO layout, while customizing quick-access shortcuts.

  • Choose which options appear in the Quick Settings menu.
  • Apply changes via the “Save and Apply” button.

Configuration Packages

To streamline management, admins can build reusable setup templates.

Step 1: Create a Package

  • Head to “Configuration Packages” and start a new one.
  • Adjust preferences such as Wi-Fi networks and security options.
  • Click “Save” once ready.

Step 2: Deploy Settings

  • Go to the page for a device or group.
  • Select the desired package under “Settings.”
  • Use “Save & Deploy” to apply it.

Enterprise Wi-Fi Setup

Admins can preconfigure complex Wi-Fi profiles for business networks.

Step 1: Add Networks

  • In the configuration menu, access the Wi-Fi section.
  • Add one or more network profiles and save the package.

Step 2: Enter Details

  • Choose from Open, WPA/WPA2-Personal, or WPA/WPA2-Enterprise types.
  • Input advanced details such as EAP method, certificates, and identity data.
  • Save to apply changes.

Step 3: Deploy

  • Head to the device or group settings page and choose the updated package.
  • Click “Save & Deploy” to roll out the new settings.

Software Version Control

The platform also makes it easy to manage operating system updates.

Step 1: Get ROM Files

  • Download ROMs either from PICO’s website or by contacting PICO support.

Step 2: Upload Files

  • Go to “ROM Versions” > “Add ROM.”
  • Upload the .zip file without renaming or extracting it.
  • Add version details and confirm upload.

Step 3: Push Updates

  • Open “All Devices” > “ROM Version.”
  • Choose the version to install.
  • Use “Save & Deploy” to roll it out.

The update installs automatically once the device is online and reboots.

PICO Business Device Manager gives VR administrators full command over headset fleets, from real-time monitoring and secure content delivery to software updates and interface design. With centralized, scalable controls, PICO ensures efficient and secure management of professional VR deployments.

Need to manage multiple devices on the PICO Business Device Manager? Read about where you can download enrolment profiles for bulk device setup.

Click here if you want to try Pico Business Device Manager or get a tailored offer that fits your needs.

Was this article helpful?
0 0 of 0 found this article helpful.

yasmine

As a Content Marketer, my mission is to turn complex XR topics into clear, engaging stories that inform, inspire, and drive action. Whether it’s a use case, guide or blog article, I aim to highlight how immersive technology is transforming industries.

What are PICO Business Device Manager features?
How can I remotely monitor the status of all connected devices?

Comments

Any questions?

Couldn’t find what you were looking for?
Do not hesitate to contact us!

Get in touch

Missing a product?

Tell us which product you would like to see
in our Knowledge Base.

Request a product

FAQ

  • Why should I comment on an article?

    Through the comment function of the VR Expert Knowledge Base, users are able to share their thoughts and expertise with each other. For example, by commenting on articles, you can help others with any difficulties that may arise in connection with certain articles. You also help us to discover and correct possible errors in our articles more quickly.

  • How do I request a new Knowledge Base product?

    If you are missing a specific product on the VR Expert Knowledge Base, we would be very happy if you would share it with us using the request form provided for this.

  • How can I give feedback?

    You can leave comments and give feedback under all articles in the VR Expert Knowledge Base. If you would like to share general feedback with us, please feel free to contact us at any time.

  • What is the VR Expert Community?

    The VR Expert Community is a Discord server on which users from all over the world discuss and exchange information about topics in the field of virtual and augmented reality. In the various channels, both gamers and developers can find like-minded people and share their knowledge with each other. Join the Community now!

Top 10 users

  • 1. Mark K 4 comments
  • 2. Leon 3 comments
  • 3. tee bronson 3 comments
  • 4. Mike Fish 2 comments
  • 5. Pieter van Gorkom 1 comments
  • 6. Sander de Leng 1 comments
  • 7. nuri pamir 1 comments
  • 8. Sai Jadhav 1 comments
  • 9. Dávid Varga 1 comments
  • 10. kane gb 1 comments