Getting started with RealWear Arc 3

What is the RealWear Arc 3?

The RealWear Arc 3 is a pair of lightweight enterprise smart glasses and the first RealWear device with a see-through, full-colour AR display and a natural-language AI assistant called Ari. At about 179 grams it is built for comfortable all-day wear, and you operate it hands-free by voice.

It is positioned to extend RealWear’s range into lighter-duty, all-day tasks such as logistics, warehousing, healthcare and general frontline support, rather than to replace the rugged Navigator devices. It offers remote expert support, guided workflows and on-device AI, with dual cameras and PPE compatibility.

What’s in the box:

  • 1 × RealWear Arc 3 headset
  • 1 × USB-C cable
  • 1 × Quick Start Card.

How to set up:
1. Charge the Arc 3

  • Connect the supplied USB-C cable to the headset and a compatible USB charger.
  • Charge the headset before starting setup. The Arc 3 has a built-in rechargeable battery.

2. Put it on and switch it on

  • Place the headset on your head and adjust the strap for a secure, comfortable fit.
  • Hold the power button on the left side for approximately 3 seconds.
  • Position the transparent display in front of your right eye. Arc 3 supports right-eye use only.

3. Choose your language

4. Create a Wi-Fi setup code

On your computer or phone:

  • Open RealWear’s setup tool.
  • Select Configuration → First Time Setup.
  • Choose the language, region and time zone.
  • Enter your Wi-Fi network name and password.
  • Select Generate Code and leave the QR code visible. support.realwear.com

5. Scan the code with the Arc 3

  • If the headset already displays the setup scanner, point its camera at the QR code.
  • Otherwise, say “NAVIGATE HOME” → “MY PROGRAMS” → “CONFIGURATION”.
  • Keep the whole code visible to the camera.
  • Wait for the confirmation tone. The headset applies the settings and connects to Wi-Fi.

These voice commands assume you selected English.

6. Open your work application

  • Say “NAVIGATE HOME”, then “MY PROGRAMS”.
  • Say the name of the installed app shown on the screen.
  • Sign in using the account provided for that application.
  • Say “SHOW HELP” to see available voice commands.

Who it suits:

teams that want all-day comfort, a clear see-through display and conversational AI for lighter-duty work. Less suited to heavy or hazardous industry, where the rugged Navigator 520 is the right choice.

What can you use the RealWear Arc 3 for?

The Arc 3 fits all-day, lighter-duty frontline work where comfort and a clear see-through display matter: remote expert support, guided workflows and inspections, and hands-free AI assistance. Typical settings are logistics and warehousing, healthcare, field service and manufacturing support. For heavy industry, hazardous areas or environments needing a hot-swap battery and IP66 ruggedness, the Navigator 520 is the better fit, and many organisations deploy both.

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